2 = Westall
3 = BS8 9PU
4 = 0.75 m/metre(s)/meter(s) (wide) / three(-)quarter(s) (of) (a) metre/meter (wide) / ¾ m (wide) / 75 cm(s) (wide)
5 = 0.5 m/metre(s)/meter(s) (high/deep) / (a) half (a) metre/meter (high/deep) / ½ m (high/deep) / 50 cm(s) (high/deep)
6 = (some) books/ (some) toys
7 = (some) books/ (some) toys
8 = 1,700
A Good morning Packham’s Shipping Agents. Can I help you?
B Oh yes, I’m ringing to make enquiries about sending a large box, a container, back home to Kenya from the UK.
A Yes, of course. Would you like me to try and find some quotations for you?
B Yes, that’d be great. Thank you.
A Well first of all, I need a few details from you.
A Can I take your name?
B It’s Jacob Mkere.
A Can you spell your surname, please?
B Yes, it’s 1 M-K-E-R-E.
A Is that ‘M’ for mother?
A Thank you, and you say that you will be sending the box to Kenya?
B That’s right.
A And where would you like the box picked up from?
B From college, if possible.
A Yes, of course. I’ll take down the address now.
B It’s Westall College.
A Is that 2 W-E-S-T-A-L-L? B Yes, … college.
A Westall College. And where’s that?
B It’s Downlands Road, in Bristol.
A Oh yes, I know it. And the postcode?
B It’s 3 BS8 9PU.
A Right … and I need to know the size.
B Yes, I’ve measured it carefully and it’s 1.5m long …
B 4 0.75m wide …
B And it’s 5 0.5m high or deep.
A Great. So I’ll calculate the volume in a moment and get some quotes for that. But first can you tell me, you know, very generally, what will be in the box?
B Yes there’s mostly clothes.
A OK. [writing down] B And there’s 6 some books.
A OK. Good. Um … Anything else?
B Yes, there’s also 7 some toys.
A OK and what is the total value, do you think, of the contents?
B Well the main costs are the clothes and the books – they’ll be about £1500 but then the toys are about another two hundred – so I’d put down 8 £1700.
You will often have moments when the answer for two questions come in a short space of time. For example, the answer to question 5 comes immediately after question 4. Here are some ways to prepare for this:
- make sure you have read and understood all the questions before the recording starts.
- practice writing the answer to questions while still paying attention to the audio.
- quickly write down the answer on your question paper. You can copy the answer more neatly on to your answer sheet after the recording.