FAQ
How do the courses work?
The courses are 100% online. They are designed to be completed on a computer or laptop, but can also be accessed on a mobile phone. There are a mixture of videos, quizzes and model answers to help you.
Do I have access to a teacher?
Yes, a teacher is available to answer all of your IELTS and English related questions. However, there are no private classes.
Are there any live classes?
No. All of the lessons are pre-recorded.
Can I get essay feedback?
You can use our writing evaluation service to get feedback on your writing.
Do I need to have taken the IELTS test before?
No, our courses are designed for both students that haven’t taken the test before and those that are very familiar with IELTS but need that expert help to get a high score.
Can I cancel my membership?
Yes, you can cancel your membership at any time for any reason. 95% of our members cancel because they have achieved their target score.
Does the monthly package last for 30 days from the subscription date or it’s from 1st of the month to the last day of the month?
It lasts for one month from whichever date you start. For example, if you start your membership on the 5th of May, the renewal will be on the 5th of June (unless you cancel your membership).
Will my monthly membership automatically renew?
Yes, your membership will automatically renew unless you cancel. If you want to study for one month only, you can cancel your membership before the renewal date (I’ll send you an email 5 days before the renewal is due).